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xDialer Autodialer
xDialer is an autodialer solution designed to improve agent productivity, reduce wasted time, and help outbound teams work more efficiently across their on-premises service environment.
UAE Call Center Technology
Call center software, autodialer, and DNCR solutions for UAE businesses.
xDialer is an autodialer solution designed to improve outbound performance and agent efficiency. The control and management layer is handled through the cloud, while the actual service operates on the customer’s on-premises environment. DialGuard is our DNCR-focused solution for better outbound control and workflow management. We also support integrations and APIs from DU and Etisalat, as well as telecom service environments including ISDN30, SIP Trunk, GSM, and PBX systems.
Cloud Control
The control and management layer is cloud-based for easier monitoring and administration.
On-Premises Service
The actual service runs on the customer’s on-premises environment and telecom setup.
24/7 Support
Round-the-clock technical support for active customers and live business operations.
Our Software
Control in the cloud, service on premises.
We provide solutions for outbound call center operations, DNCR workflow, and voice infrastructure integration. The platform is designed for UAE businesses that need cloud-based control with on-premises service operation in their own telecom environment.
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DialGuard DNCR
DialGuard is a DNCR-focused solution that supports better outbound workflow control and call management practices.
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Voice System Integration
We support integrations and APIs from DU and Etisalat, as well as telecom service environments including ISDN30, SIP Trunk, GSM, PBX systems, and related voice infrastructure.
Why xDialer
Built to make outbound calling faster and more efficient.
xDialer helps call centers and outbound teams reduce wasted effort and improve daily productivity.
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Connect agents to better call opportunities.
xDialer reduces time lost on busy lines, unanswered calls, and invalid numbers. -
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Improve agent productivity.
Agents spend more time speaking with real contacts and less time waiting through manual call attempts. -
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Cloud-based control.
Management and monitoring are handled through the cloud for easier operational control. -
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On-premises service operation.
The working service runs on the customer’s environment and telecom infrastructure.
Integration & Service Scope
Built for real UAE telecom environments.
We keep the product screenshots clean and place service scope, telecom compatibility, and implementation details in a dedicated section for better clarity.
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DU and Etisalat API support.
Integration support for telecom workflows and voice connectivity requirements. -
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ISDN30, SIP Trunk, and GSM.
Support for business environments that operate with these telecom services. -
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PBX and phone review.
We review your current hardware environment before sharing setup scope and pricing. -
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Implementation planning.
Setup scope is based on your requirements, current infrastructure, and business workflow.
Before Pricing
What we need from the client.
To understand the environment and provide the right setup and pricing, we need a few important details before proceeding.
Company Information
We need your company name, contact person, and confirmation that your company is located in the UAE with a valid trade licence and office.
Operational Details
We need to know how many agents will use the system and whether you already have an existing setup in place.
Infrastructure Details
We need the brand and model of your PBX and phones so we can review compatibility and prepare the right implementation scope.
Request Service
Ready to share your setup details?
Use the request page to send your company details, current environment, and service needs. Our team will review everything and guide you on the right scope.
FAQ
Important information before you contact us.
This section answers the most common questions about xDialer, DialGuard, pricing, support, integrations, and service conditions.
xDialer is a call center autodialer solution for UAE businesses. The control and management layer is handled through the cloud, while the actual service operates on the customer’s on-premises environment.
DialGuard is a DNCR-focused solution for outbound workflow control and compliance-related management.
No. The control and management layer is cloud-based, but the actual service operates on the customer’s on-premises environment.
We support integrations and APIs from DU and Etisalat, plus service environments that use ISDN30, SIP Trunk, GSM, PBX systems, and related voice infrastructure.
No. We do not provide VoIP calls, calling minutes, or telecom traffic. We provide software and related integration services only.
No. We do not offer demo access. We review your company requirements and current environment before sharing the suitable scope and pricing.
Pricing includes a one-time setup fee based on your requirements, current infrastructure, and integration scope, plus a recurring monthly service charge for the active solution and support.
Yes. The service includes a one-time setup phase based on your business requirements, current telecom environment, and integration needs, followed by a recurring monthly service charge.
Yes. We provide 24/7 support for active customers.
Our service is for companies located in the UAE with a valid trade licence and office setup.
We need your company name, number of agents, whether you have an existing system, and the brand and model of your PBX and phones.